Assistance

To the customers of Lighting Star., the concentration of activity guarantees high quality, continuity and stability of production processes, as well as flexible response to the needs of the market.

Assistance

The company approaches each customer individually, from an in-depth analysis of their needs to ongoing care for the correct fulfilment of orders. Full support of a professional trade and design department, both in the trade and marketing and technical issues, is a standard feature. Lighting Star provides each customer with a dedicated Salesperson to ensure the order are implemented as soon as possible, using processes and technologies enabling cost optimization.

Design

Our design & creative development team can assist you with the creation of your own customized candle or gifts set. Specialty mold or boxes designer on staff. In order to provide interesting design, compliant with current trends and the customer's requirements, Lighting Star conducts ongoing monitoring of the market and of trends in industrial design and interior decoration.

Design
Design

The support from the marketing department, consisting in preparation of analyses and reports, also allows perceiving possibilities to expand the designs with elements of special significance to the customer. Offering comprehensive coordination of the entire design process, the company utilizes professional knowledge and skills of its personnel and equipment base in the form of a well-equipped, state-of-the-art analytical laboratory. At every stage of collaboration, the company makes every effort to realize the customers' visions and fulfill their expectations.

Production

Our production capacity is one 20” FT container per day. The production and development laboratory produce samples and runs extensive quality tests before we go into production. Packaging development can be done according to your specification. The design of candles and the quality assurance system are based on individual requirements determined by the customer. Each time, they are based on the recommended general regulations (ASTM, EN) or industry standards, including RAL, the most common standard in Europe. Our raw materials are selected by a technical team. Our fully staffed QA/QC group runs constantly stringent test procedures: fragrance solubility/fingerprint, temperature stress, color stability, wick evaluation, burn testing, package testing.

Delivery

We respect the production lead time and arrange the inbound transportation on time employees in logistics, quality, production, product development, accounting, and procurement, to reduce lead times and ensure quality. Lighting Star manufacturing facilities has fully trained QC, because our most important goal is delivering quality.

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